Summary of Key Information
What data do we collect from you?
So that we are able to process your orders we ask for your name, telephone number, postal address and email address. In order to process payments we also ask for payment method details, including your billing address. If you are entering competitions or giveaways we will also ask you for your name, email address and postal address so that we can ship your prize to you. In order to sign up for marketing material, including our email newsletter, we will ask you for your name and email address and we will ask you to opt-in by selecting a ‘Sign Up’ button. We may obtain information about your use of our website to help us develop and improve it through online surveys and other feedback requests.
What will your data be used for?
Your data allows us, and our processors, to complete your order. It also allows us to contact you in relation to any updates or issues relating to your order, such as shipping status. Following your order we will use your email address to contact you for feedback relating to your recent order and your experience with the brand. This feedback allows us to improve the experience, including website adjustments and product developments.
If you are already opted in to our mailing list, we will send you information regarding products and services, including promotions and special offers from Boom Boom the Label and AYM brands. If you want to opt-in to our mailing list, you must sign up to this via the sign up form on our website. By signing up to our mailing list you give your consent for us to contact you directly regarding our brand, products, services and offers.
If you do not wish to be contacted for these purposes, we offer a few ways that you can unsubscribe from our mailing list:
- All of our mailing campaigns and newsletters will contain a link to ‘unsubscribe’ in the footer
- Alternatively, you can send an email to our customer care team writing ‘unsubscribe’ as the subject. To do so, send an email to: email@example.com
Please be aware that by unsubscribing, your email address will then be stored securely on our ‘unsubscribe’ list. Your email address will be stored in this unsubscribe list so that we do not recontact you.
In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud.
Amack Group Ltd whose company number is: 8184278, is a UK registered company that owns the following brand:
- AYM: aym-studio.com
How To Contact Us
Amack Group Ltd can be contacted:
- Email: firstname.lastname@example.org
Cookies and collecting data for tracking
Age & Consent
Our website is not intended for use by anyone under the age of 16 years. We will not knowingly collect any information relating to any person below the age of 16 years.
Who We Share Your Data With & Why
We use third party companies for some processes on our website, including the processing of payments such as PayPal and the fulfilment of your order with our warehouse system, Control Port.
We may contract with other services to complete services such as shipping, payment processing, we provide these companies with only the information that they need to perform their services. They are prohibited to using your information for anything other than the direct service that they are contracted by us to perform. For instance, our shipping providers will only use the information that allows them to deliver your parcel or contact you with any updates or issues only specifically related to your delivery.
As part of the new GDPR legislations we have requested that the third party providers that we work with, sign new ‘Third Party Provider Agreements’ that outline the terms of our GDPR updates and ask them to acknowledge their compliance with the new GDPR data protection legislation. This includes; Shopify, PayPal, Mail Chimp.
We also work with third party apps, these app companies are connected to the Shopify platform. The third party apps have their own privacy policies. Amack Group Ltd is responsible for reviewing the apps and ensuring that they are compliant with GDPR. To ensure that they are compliant, we have requested that these App providers demonstrate how they are compliant with the new GDPR legislations.
We will not be passing your information to any other parties for their own marketing purposes, unless you have agreed for us to do so.
Below we have listed the third party companies and links to their privacy policies.
How long we hold the information:
We will be performing regular audits on your information. We will hold your personal information for a maximum of 3 years following your last order. Your information will be stored on our secure Shopify platform and at the 3 year mark it will be destroyed.
Requesting access to your personal data
You have the right to request access to the personal data that we hold about you. If you would like to request a copy of your personal data, please contact our customer care team at: email@example.com